Frequently Asked Questions

How can I place an order?

Browse the store, add the product you want to your cart and follow the checkout steps. Review your shipping details and order total before confirming payment.

Which payment methods are available?

Available payment methods are displayed at checkout. Payment options may vary by location and gateway availability. An order is confirmed after the payment provider confirms the transaction, or when an available cash-on-delivery order is accepted.

How long will delivery take?

Delivery estimates depend on the product, supplier, destination and courier service. The estimated timeline shown at checkout or communicated after purchase will apply. Unexpected courier, weather or operational delays may affect delivery.

Can I track my order?

When tracking details are provided by the courier or fulfilment partner, we will share them with you through the available order communication channel.

Can I cancel an order?

Contact us as soon as possible at support.niyarakart@gmail.com with your order number. Cancellation may not be possible once an order has been processed, dispatched or handed to the courier. Any eligible refund will be handled under our Refund and Cancellation Policy.

What if my item arrives damaged, defective or incorrect?

Please contact us promptly with your order number, a description of the issue and clear photos or an unboxing video where available. We will review the request under our Refund and Return Policy and applicable consumer law.

How do I request a return or refund?

Email support.niyarakart@gmail.com with your order number and reason for the request. Please review our Refund and Return Policy for eligibility and process details.

How can I contact NIYARAKART?

Email support.niyarakart@gmail.com or call +91 93582 17778. Our business address is Avas Vikas Colony, Samrat Ashok Nagar Colony, Bareilly, Uttar Pradesh 243006, India.